


Here at 101 Holidays, we like to get to know the people behind the world’s finest travel companies. This week we talk to Sarah Yandell, one of the three founding directors of Railbookers Ltd, launched in 2003 with the aim of becoming the leading supplier of tailor made holidays by rail. Sarah and her family live in Dedham, a picturesque village on the Essex/Suffolk border.
* Where did you go on holiday in 2011, and why? Any plans for 2012?
“I was in Sydney earlier this year to combine some time in our newly opened Australian office with a family holiday. It was a great opportunity to see the other side of the world and explore this wonderful city.
“We spent Christmas and New Year on a Railbookers holiday to Rome and Sorrento, taking the train between the two and visiting the island of Capri.
“We are celebrating our 10th wedding anniversary in 2012 so we will be celebrating in style by taking the Orient Express to Venice – my favourite European city and where we spent our honeymoon.”
* What is your favourite bolthole in the UK and why?
“Southwold in Suffolk. We go there every summer for a week and stay in a house right by the beach. It is a very traditional resort, complete with its newly rebuilt pier, a great selection of restaurants and a café right on the beach – the perfect spot for a bacon sandwich before a bracing dip in the water.”
* If you could spend a long weekend in any city abroad, which would you pick, and why?
“Paris – it is so easy to get to by train and there is always something new to discover. I have been there so many times over the years, but it never fails to excite me. On my last trip, my seven year old daughter came too, so I discovered a whole host of attractions I hadn’t noticed before such as playgrounds and pony rides, and of course, the Disney attractions.”
* Please tell us three items that are always found in your luggage.
“Hair straighteners – I don’t go anywhere without them
“A good book – I usually get something related to the destination I am going to so I can get into the holiday mood.
“My iPad – I am a complete convert. It is the perfect way to keep in touch with the office while I am travelling.”
* What one thing would most improve people’s overall holiday experience?
“Book with a company whose staff have first hand, up to date experience of the destination. They can help with recommendations, last minute changes and they are on the end of the phone if there are any problems while you’re away.”
* What has been your worst holiday experience?
“Arriving at Heathrow, after a three hour journey in heavy snow, just before Christmas to find that our flight to Australia had been cancelled. Terminal 3 was the most depressing place to be and there was absolutely no one around to advise what was happening with the flights. We eventually turned round and drove all the way back again complete with three weeks’ worth of luggage to unpack and a last minute Christmas to try and organise!”
* Tell us your favourite hotel in the UK.
UK: “A lovely country house hotel called the Maison Talbooth which is very local to us. We have stayed there for various celebrations. They provide a transfer service to their restaurant, Le Talbooth, and have a wonderful spa complete with heated outside pool.”
Europe: “It has to be Le Balzac in Paris which is a stunning boutique hotel on a quiet street just off the Champs Elysees. The perfect place for a romantic weekend.”
Rest of the world: “The Mount Nelson in Cape Town. The location is superb and they serve the best afternoon tea I have ever tasted.”
* What is the most exciting project your company is working on right now?
“International expansion – having opened an office in Australia, we now have our sights on the USA and Canada and are currently investigating these markets.”
* Thanks, Sarah.