Archive for the ‘Meet the boss’ Category

Meet the Boss: Paul Milsom of Milsom Hotels

Thursday, December 3rd, 2009

Maison Talbooth christmas paul milsomMaison Talbooth poolhouse

Each week at 101 Holidays we interview one of the people behind the UK’s finest hotels and tour operators. This week we meet up with Paul Milsom, managing director of Milsom Hotels in Essex, a small group that includes one of our favourite places to stay in the English countryside, Maison Talbooth (pictured above).

• Where did you go on holiday this year, and why?

Carlisle Bay Hotel in Antigua – we went in March. It’s perfect for total relaxation and to get some all-important sunshine after a long winter.  The room we had opens out onto the beach with the Caribbean Sea 20 metres away. Our two boys adore it there and always make friends as there were plenty of other kids of their age.

• What is your favourite bolthole in the UK and why?

The Hoste Arms in Burnham Market. The North Norfolk Coast is beautiful and Paul and Jeanne Whittome, the owners of the Hoste are great friends and run a very laid-back hotel that focuses on great food and warm hospitality. The team are always so friendly and it has a clubby atmosphere that puts you at ease. We try to stay there two or three times a year.

• If you could spend a long weekend in any city abroad, which would you pick, and why?

I’m not a massive fan of city breaks and would probably be just as happy to spend time in London as go abroad. However, I think Milan is great. Italian food and wine is superb and the shopping is fabulous which would please my wife Geraldine.  I’d probably also be able to sneak in a game of football at the San Siro!

• Please tell us three items that are always in your hand luggage.

Bose headphones for the flight, a good pair of sunglasses and a good action-packed novel by someone like Robert Ludlum. Reading on holiday is still a fantastic luxury to me as day-to-day life rarely affords me the time.

• What one thing would most improve people’s holiday experience?

It always comes down to the staff and if hotels and restaurants only employed ‘Merchants of Happiness’ we would all have better experiences.

• What has been your worst holiday experience?

Getting robbed in a restaurant in Puerto Banus and losing all our money and passports on day two of our holiday. It put a real dampener on the whole trip. The lesson to learn is don’t leave handbags under the table even in smart restaurants.

• Tell us your favourite hotel: in the UK; in mainland Europe; in the rest of the world.

In the UK it’s currently the St Moritz Hotel on the cliff between Polzeath and Rock, which is a great surfing destination. In mainland Europe – the Hotel du Palais in Biarritz, its location above the Grande Plage is fantastic and we love it there. The grandeur of the Hotel, the buzz of Biarritz which is a super town and the views over the Atlantic Ocean is a compelling mix, especially if you love surfing.

In the rest of the world it has to be The Carlisle Bay in Antigua.  It’s a super cool retreat and without doubt one of the world’s best holiday hotels.

• What is the most exciting project your company is working on right now?

We are looking at developing a cookery school and a further 4 bedrooms at our luxury Maison Talbooth hotel, although it’s very much in the planning stage at the moment.

• Thank you, Paul.

Meet the Boss: Robert Kidd, See Scotland Differently

Monday, November 23rd, 2009

Robert Kidderi sunset Meet the Boss: Robert Kidd, See Scotland Differentlyvsp 2 Meet the Boss: Robert Kidd, See Scotland Differently

Robert Kidd, with his wife and business partner Heather McKinlay, started the travel company McKinlay Kidd in 2003, having had over 20 years experience working for some of the biggest names in the UK travel industry. Their See Scotland Differently holidays offer tailormade self-drive, independent holidays and experiences the length and breadth of Scotland and the islands. They live in Glasgow, but spend as much time as possible exploring Scotland to find new, authentic experiences. Robert is from Northern Ireland and is looking forward to the launch of See Ireland differently in 2010.

• Where did you go on holiday last summer, and why? Any plans for next summer?

We started the year with a week’s escape to Tobago, staying in the very relaxed village of Castara, catching some winter sunshine (and some unseasonal rain). Of course we travel frequently at weekends in Scotland, combining business with pleasure – it’s a real privilege to have some much glorious scenery on tap. Our main holiday this year was to Italy, where we stayed for a week in an apartment in Venice, researching family history, enjoying the Regatta Storica and Venice Film Festival, then to Bergamo, which we used as a base to take in the Italian Grand Prix.

Next year we will  be celebrating our 20th wedding anniversary in our favourite inn in the truly remote north of Scotland, in Sutherland. For our main holiday in November we hope to visit friends in Tanzania and also stay on Zanzibar – we lived in Kenya for a couple of years in the 1990s and look forward to our “Africa fix” every 2-3 years if possible.

• What is your favourite bolthole in the UK, and why?

We bought a cottage near the Mull of Kintyre nine years ago and recently had it fully modernised. It is five minutes’ walk from some glorious empty beaches, and we try to be there as often as possible, just about every weekend through the summer.

• If you could spend a long weekend in any city abroad, which would you pick, and why?

Chicago – all the buzz of New York, with much less hassle, and I enjoy the live music scene there.

• Please tell us three items that are always found in your luggage.

A camera – we take most of the pictures on our websites ourselves, a sunhat (due to my receded hairline!), and a waterproof – I never let the weather stop me getting out there.

• What one thing would most improve people’s overall holiday experience?

Making the most of local knowledge. At McKinlay Kidd we pride ourselves in helping people to find the places you think you might stumble across, but somehow never do. It’s the authentic local experiences that make a holiday special.

• What has been your worst holiday experience?

My only visit to Egypt will be forever tainted by being horribly ill for three days on a Nile cruise ship. However, a weekend in Blackpool a couple of years ago, was absolutely horrific from beginning to end, despite staying in a highly-rated B&B and eating in the so-called best restaurant in the town. All not helped when my football team (Charlton Athletic) were hammered 5 –3.

• Tell us your favourite hotel: in the UK; in mainland Europe; in the rest of the world.

Several in Scotland, probably the Isle of Eriska; the Hotel New York in Rotterdam and Shompole Lodge in the Rift Valley of Kenya.

• What is the most exciting project your company is working on right now?

The launch of See Ireland Differently, which will include holidays in Northern Ireland, where I was born and brought up.

• Thank you, Robert.

Visit the website, See Scotland Differently.

Meet the Boss: Xavier Schouller, Peak Retreats

Sunday, October 25th, 2009

xavier 300x295 Meet the Boss: Xavier Schouller, Peak RetreatsBoathouse at Steephill Cove

Each week at 101 Holidays we interview one of the people behind the UK’s finest travel companies. This week we meet up with Xavier Schouller, the managing director of Peak Retreats, a specialist in unspoilt Alpine resorts.

After working at the French Embassy in London and for Brittany Ferries, Xavier set up Peak Retreats with his partner Nathalie in 2002. The couple live in Southsea with their two young children.

* Where did you go on holiday this year, and why?

My twin passions are skiing and sailing. I’ve been doing both since the age of five and although I’ve given up the offshore racing, I still need my dose of sailing every year. So we spent a week on the water in the South of France between the Bay of St Tropez and the beautiful unspoilt islands south of Hyeres (Ile du Levan, Port Cros, Porquerolles). I then stayed with my partner’s family and enjoyed a bit of beach and a dose of the French things we miss by living in the UK.

* What is your favourite bolthole in the UK, and why?

The Isle of Wight ,where I first came as teenager on several sailing holidays. I love going back there – it just feels like you are stepping back in time. The pace of life seems so much slower than on the mainland. Ventnor is my favourite place and particularly the Boathouse at Steephill Cove (pictured above). It feels like a little bit of the Caribbean but with UK weather.

* If you could spend a long weekend in any city abroad, which would you pick, and why?

I love the mountains and I love the idea of Kathmandu, a city in the heart of the Himalayas with history and breathtaking scenery . It’s also the ideal base to start some great mountain itineraries. One day I will find the time…

* Please tell us three items that are always found in your luggage.

A Blackberry charger, a plastic carrier bag (in many countries like France you don’t get these any longer in supermarkets whilst in the UK some 13bn are handed to shoppers every year and then take a reputed 1,000 years to decay), and a handheld trekking GPS as I like to know where I am, where I am going and where I have been.

* What one thing would most improve people’s overall holiday experience?

To ignore price for a short moment. These days too many people start their holiday search by focussing on price or a special offer and forget all the important elements that they should be looking for instead. Who remembers how much they paid for a holiday a few years down the line? Experiences make holiday memories, not cost.

* What has been your worst holiday experience?

I have never had a bad holiday as such but my worst holiday memory was getting a phone call from the office whilst on holiday in Northern Spain to tell me that my house had been burgled. We decided to stay on as there was not much to be done but it clearly spoilt the rest of the holiday. In the end it was a happy ending in that there wasn’t that much stolen (apart from all my best bottles of fine French wine). The burglars were caught and most items were recovered - except the wine which they had drunk!

* Tell us your favourite hotel: in the UK; in mainland Europe; in the rest of the world.

I haven’t had a hotel break in the UK for a while as I prefer to stay with friends. Le Normandy in Deauville, Normandy, which is managed by the well-respected Lucien Barrière chain. La Mamounia in Marrakesh, which has just been totally refurbished. The last time I was there a guy called Sarkozy was staying in one of the suites. He has now changed jobs, I believe.

* What is the most exciting project your company is working on right now?

We are working on a new summer holiday programme to France to complement our Ski Collection winter ski programme. It will be under a new brand but I just can’t say any more right now. Watch this space, as they say.

* Thank you, Xavier.

Meet the Boss: Fi Lowry, Kudu Travel

Monday, October 19th, 2009

cape town1 Meet the Boss: Fi Lowry, Kudu Travelfi lowry kudu travel1 Meet the Boss: Fi Lowry, Kudu Travelsalt hotel bolivia Meet the Boss: Fi Lowry, Kudu Travel

Each week at 101 Holidays we meet one of the people behind the UK’s finest travel companies. This week we speak with Fi Lowry, Director of the cultural walking tour specialist, Kudu Travel.

Fi’s role at Kudu is very much ‘hands on’, still leading some trips herself. Brought up overseas, she has done ornithological research in Senegal, Israel and Ascension Island, played in the National Symphony Orchestra in Baghdad, taught English in Greece, nursed in Iceland, guided tours to see gorillas in Uganda and Zaire and spent two years in the Sultan of Oman’s Armed Forces. After 9 years as a freelance tour leader, she set up Kudu Travel to put all this experience to good use. Fi lives in a winemaking village near Lake Orta in Italy.

* Where did you go on holiday this year, and why?

I went to Lake Skadar, which straddles the border between Montenegro and Albania, for birdwatching, wine-tasting and exploring the mediaeval monasteries on rocky islands in the lake.

* What is your favourite bolthole in the UK, and why?

Skokholm island in Wales - for its remoteness, peace and quiet, the sea, walking and birdwatching. It’s also one of only three places in the world (the others being South Africa and the French West Indies) where I have managed to catch the elusive ‘green flash’, the perfect excuse for sitting gazing out to sea at sunset.

* If you could spend a long weekend in any city abroad, which would you pick, and why?

Cape Town (pictured top left) because of its incomparably beautiful setting, the marvellous Kirstenbosch Botanical gardens, fabulous restaurants and wines, good opera and ballet and excellent museums (including the Cape Malay heritage and Nelson Mandela’s prison on Robben Island) - and because you can climb Table Mountain and go whale-watching on the same day and still fit in some live jazz on the Waterfront in the evening.

* Please tell us three items that are always found in your luggage.

Binoculars, my iPod loaded with Handel’s operas, and walking poles (years of mountain walking have given me very creaky knees).

* What one thing would most improve people’s overall holiday experience?

Being clear in their own minds about what they want to gain from their holiday so that they choose a destination, a standard of accommodation and an activity range that will meet, or exceed, their expectations and hopes.

* What has been your worst holiday experience?

Yemen, almost 30 years ago, when during a single month exploring on my own I was shot at twice, arrested three times, narrowly avoided kidnap and ended up ill with Giardia for weeks.

* Tell us your favourite hotel: in the UK; in mainland Europe; in the rest of the world.

I haven’t stayed in a hotel in the UK for years so cannot comment; Schloss Kapfenstein in Austria; the Chedi in Muscat.

* What is the most exciting project your company is working on right now?

A new trip to Bolivia (pictured top right) to attend the Baroque Music Festival in the Mission churches - members of the indigenous Bolivian tribes performing music commissioned by the Jesuits during the Spanish colonial era - plus visiting the reed boat-building villages on Lake Titicaca, witnessing mirages on the extraordinary salt flats and staying in the improbable salt hotel, tracking jungle wildlife and walking in the Andes.

* Thank you, Fi.

Visit the Kudu Travel website.

Meet the Boss: Peter Kerkar, Cox & Kings

Monday, September 28th, 2009

Maharajas’ Expresspeter kerkarOrange County

Each week at 101 Holidays we meet one of the people behind the UK’s finest travel companies. This week we speak with Peter Kerkar, Managing Director of Cox & Kings Travel.

Peter was brought up in Mumbai, educated at Stanford University and took up his current role at the age of 24. He has since built the company from a niche independent tour operator into a global player with headquarters in India, America and Japan, as well as London. Although he travels extensively, Peter is based in London and is married with two daughters.

* Where did you go on holiday this year, and why?

I went to the Ring of Kerry in southwest Ireland. We have a small house there, and spend our summers there every year with family and friends. It feels far removed from city life and offers a winning combination great scenery, lots to do as a family, very friendly locals, good places to eat (wonderful fresh seafood) and great golf which I’ve become addicted to. The weather tends to be the only let down.

* What is your favourite bolthole in the UK, and why?

As an area I’m very fond of Devon, with its gentle and wild countryside.

* If you could spend a long weekend in any city abroad, which would you pick, and why?

Almost any Italian city – maybe Florence or Rome in springtime if I had to narrow it down. I’m a real foodie and find Italian food to be the most consistently enjoyable of all cuisines when it’s kept simple with the best fresh ingredients. Combined with the great art, architecture and history it makes for a great break.

* Please tell us three items that are always found in your luggage.

Three good books – I’m a voracious reader on long flights.

* What one thing would most improve people’s overall holiday experience?

If airports consistently had enough resources to minimise the amount of queuing at check-in, security, passport control, baggage reclaim etc. it would make a big difference. Airports are generally the first and last experience people have on a holiday and far too often they get holidays off to a bad start or a sorry end. I have been impressed with Heathrow Terminal 5, though.

* What has been your worst holiday experience?

Fortunately, I’ve never had a really bad holiday experience – a few of my holidays have been brought to an abrupt and premature halt by work, which is always depressing.

* Tell us your favourite hotel: in the UK; in mainland Europe; in the rest of the world.

I love Ballymaloe House just east of Cork in Ireland. They have great locally-sourced food and a cookery school, very friendly service, a lovely Georgian house, and lots to do locally. In the UK, I’d recommend St Petroc’s in Padstow, Cornwall. In mainland Europe I enjoyed the Mandarin Oriental in Prague. In the rest of the world I think Orange County (pictured top right) in Coorg in southern India has a lovely setting and feel.

* What is the most exciting project your company is working on right now?

Cox & Kings is working in partnership with the Indian Railways to create a new luxury train called the Maharajas’ Express (pictured top left). It is a unique public / private partnership in India and we hope to create the most luxurious train in the world, offering one-week journeys initially between Delhi and Mumbai, and Delhi and Calcutta. It is being built at the moment and it’s due to start operating in January 2010.

* Thank you, Peter.

Meet the Boss: Annie Long, founder of Long Travel

Monday, September 21st, 2009

ray annie long 300x191 Meet the Boss: Annie Long, founder of Long Traveltrullo azzurro 300x212 Meet the Boss: Annie Long, founder of Long Travelil glicine 300x212 Meet the Boss: Annie Long, founder of Long Travel

Each week at 101 Holidays we meet one of the people behind the UK’s finest travel companies. This week we meet Annie Long who, with her husband Ray, founded and operates Long Travel, a small independent specialist to Southern Italy, Sicily and Sardinia.

The couple first met when they both worked together as teachers, and set up the company in 1988. They have blazed the trail in carrying out sensitive restorations of traditional trulli (stone buildings with conical roofs). They live and work in the Shropshire countryside with a team that includes Ray’s son Alex, and his wife Laura.

• Where did you go on holiday this year, and why?

Firstly we took a couple of trips to Southern Italy, including stays in Sicily and Puglia. Sicily is a great love of ours and we try to find at least one week every year, to completely get away from it all, in our favourite “hideaway”, right in the middle of Sicily, Il Glicine (pictured above right). There are two cottages, with a pool, in the most glorious natural setting, run by two of our dearest friends. Staying there puts the balance back into our lives, helping us to totally relax.

Then we went to our own home in Puglia, Trullo Azzurro (pictured above centre). Recognised as one of the best Trulli in the area, we are immensely proud of it and absolutely love being there.

Amazingly enough, after years of not having the time to go anywhere other than Italy, in November we set off for Sri Lanka (if the human rights issues are resolved), The Maldives and Dubai. We are so looking forward to it and have gone for pure luxury – the “trip of a lifetime” idea. Knowing us though, we’ll spend the whole time in the luxurious bits wanting to de-tassel and un-luxe everything. We’ll see!

• What is your favourite bolthole in the UK, and why?

Being Welsh, I look for any excuse to go back to Wales. Porthcawl, Laugharne, the stunning Gower Peninsula and anywhere in South Wales are great by me. I can’t understand why people struggle all the way to Cornwall, on blocked roads, to expensive, busy resorts, when they could reach The Gower easily from the M4, have beaches and cliff-top walks to rival Sardinia, to themselves at times, and have a really genuine Welsh welcome from some of the warmest and friendliest people on the planet.

Ray likes to get back to his roots in Yorkshire and is particularly fond of Harrogate, his hometown, but, having said that, we live in our favourite bolthole. Shropshire is beautiful and undiscovered and the food is fantastic.

• If you could spend a long weekend in any city abroad, which would you pick, and why?

Naples or Palermo. Both are the epitome of Italy’s north/south divide and are totally unlike other cities. We love the vibrancy, the decaying splendour, the food, the people, the sheer excitement of these very special cities.

• Please tell us three items that are always found in your luggage.

This depends on whether you’re talking outbound or homeward-bound flight, but coming home from Italy, we practically always have local cheese, nuts and “pasta secchi” cakes – oh, and my lipstick, of course.

• What one thing would most improve people’s overall holiday experience?

Liking the people they travel with – and a quicker acceptance and adaptability to the local way of life. We moan about our hectic pace of life, when in the UK, so, when faced with everything closed in the afternoon or restaurants that would simply never contemplate feeding the kids separately at 6pm, accept it – have a glass of wine and a snooze, to prepare for the late night eating out. You’d give anything to be able to do that at home, so enjoy it.

• What has been your worst holiday experience?

We haven’t really had one. Life is never perfect and we don’t expect it to be, so when things have been less than ideal, we look for the positives and enjoy those. We do our best to leave the “Grumpy Old Man and Woman” at home.

• Tell us your favourite hotel: in the UK; in mainland Europe; in the rest of the world.

Fairyhill Hotel, on the Gower, is a dream. A manor house, with only 8 bedrooms, it is luxurious, but unpretentious. The setting is lovely, with beautiful grounds. The food is absolutely delicious and the welcome is warm and genuine.

The Hotel Villa Cheta, in Maratea, Southern Italy, is an all-time favourite of ours. We love the location, food and wine, the ambience and the exceptional service. In fact, we love it so much that we would probably choose this for our favourite in the world too.

• What is the most exciting project your company is working on right now?

Two things – our new brochure and more renovation of trulli in Puglia.

We always get very intense and passionate about our brochure, but for 2010 we plan a complete change and are slightly nervous and extremely excited. We have a great website and even considered relying on that totally, but, we see our brochure as our real “shop window” too and many clients have told us that they keep all of our brochures, using them almost as “coffee table books”. So we will try to produce something even more worthy of that status.

Our trullo renovation adventures continue. This year, we have added another pool to our basket of properties to rent. As usual, this involved masses of dry stone walling, moving of mature and ancient olive trees and lots of landscaping. We still have three Trulli to renovate, too, and these could potentially be the best yet, as their location is a dream. Never short of ideas and design concepts, Ray and I will have plenty of time to refine these, as this year will see us embarking on the long and wonderful Italian process of planning permission. We enjoy every minute of it.

• Thank you, Annie.

Meet the Boss: Andy Perrin, Esprit Holidays

Monday, September 14th, 2009

andy perrin esprit holidays 253x300 Meet the Boss: Andy Perrin, Esprit HolidaysChalets in AvoriazBailiffscourt Hotel

Each week at 101 Holidays we meet one of the people behind the UK’s finest travel companies. This week we chat to Andy Perrin, managing director of the independent specialists Esprit Ski, Ski Total and Santa’s Lapland.

Andy started in the ski business in the 1980s as a post-university gap-year resort rep in Austria. He worked for Crystal Holidays for 20 years, until it was sold, and joined Esprit in 2002. Andy lives with his wife, Sue, and two children in West Sussex.

• Where did you go on holiday this year, and why?

We have two teenage children, and finding the ideal holiday to tick everybody’s boxes isn’t always easy. This year we cracked it, though, with a safari and adventure week in Tanzania, followed by a few days bolt-on beach break in neighbouring Zanzibar.

And when it comes to winter, we’ve got our eyes on this year’s new Ski Total chalets in Avoriaz (pictured). The busy winter for the business means we can only ever ski as a family right at the very end of the season, so we need to go high, and skiing literally to and from the doorstep is at the absolute top of my wife’s wish-list.

• What is your favourite bolthole in the UK, and why?

We love Bailiffscourt Hotel (pictured top right) in Climping on the Sussex coast. It’s close enough that a quick break is not ruined by the journey either end, has a lovely relaxing atmosphere, great food, and they also welcome dogs - even monster ones like ours. And the hotel grounds directly adjoin the beach and sand dunes, so you can walk for miles without having to drive somewhere first.

• If you could spend a long weekend in any city abroad, which would you pick, and why?

The journey time would make it a very long weekend indeed, but at the first opportunity, we’re heading back to Sydney. We’ve two sets of close friends living there now - one ex-pat English family and one Australian - that we last visited a few years back, and loved Sydney’s unbeatable setting, its multi-cultural buzz, and being hosted by friends who know the city inside out.

• Please tell us three items that are always found in your luggage.

My camera, tripod and flash-gun. Photography is my one real hobby, and I enjoy the challenge of trying to find a defining image that captures the heart and soul of a place, without being postcard-predictable.

• What one thing would most improve people’s overall holiday experience?

The one thing I’ve seen spoil people’s holidays over the years is unrealistic expectations. Holidays are just too valuable to ruin them before you’ve even started, by setting out with expectations so unfeasibly high that you’re doomed to disappointment from day one. My belief is that the benefit of ‘travelling light’ applies just as much to the stresses you take with you as it does to your luggage.

• What has been your worst holiday experience?

Making the mistake of picking up a cheap late deal to Mallorca when the children were very young. The so-called “family hotel” was anything but, turning out to be full of drunken youngsters who thought the long, echoing, concrete corridors were the best place for prolonged and noisy goodnights throughout the early hours of the morning. One sleepless night with mounting blood pressure was enough, so we moved out the next day, and were lucky enough to find the ‘real’ Mallorca a few miles away, in a smaller hotel on its own tiny beach, surrounded by priceless peace and quiet.

• Tell us your favourite hotel: in the UK; in mainland Europe; in the rest of the world

We’re not great ones generally for going back to the same place over and over again, but recent favourites have included St Martins Hotel on the Isles of Scilly. Another friendly hotel with a terrific restaurant, where you can walk straight from the hotel doorstep into beautiful scenery, or hop a boat from the jetty to head off and explore the other islands. It’s one of those places where you can get four seasons’ weather in a day, but when the sun is out, you can’t beat it.

In Europe, we all love the Stanglwirt in Going in the Austrian Tirol. It was our ‘local’ when we lived in Austria for several years, and we’ve watched it grow into an iconic institution over the intervening time, still with traditional Tirolean charm and character, but now combined with genuinely world-class sports, leisure and spa facilities.

Worldwide, we stayed in several great places while travelling around Australia, but the most memorable was the Daintree Eco Lodge in Queensland. The ‘rooms’ are tree-houses set up in the canopy, all beautifully fitted out, and linked by rope bridges and walkways. Walk five minutes in any direction, and you can’t see it or hear it - it’s a real ‘get away from it all’ place, and we’ll never forget it.

• What is the most exciting project your company is working on right now?

2009/10 will be a tough year for skiers, as indeed it already is for everybody just now. Recognising that, we’re developing a whole range of ‘Crunch-Buster’ money-saving deals and added value offers for our guests, on both the Esprit and Ski Total programmes, to make sure keen skiers don’t miss out this winter. The deals on Esprit for example mount up to savings of over £1,000 for a family of four, so we’re excited by the prospect of really making a difference as to whether or not our guests can afford to ski this season.

• Thank you, Andy.

Meet the Boss: Ash Sofat, Somak Holidays

Monday, September 7th, 2009

blakes 300x300 Meet the Boss: Ash Sofat, Somak Holidaysash sofat Meet the Boss: Ash Sofat, Somak Holidayshemingways watamu Meet the Boss: Ash Sofat, Somak Holidays

Each week at 101 Holidays we meet one of the people behind the UK’s finest travel companies. This week we turn the spotlight on Ash Sofat, chief executive of Somak Holidays, the independent long-haul specialist.

Ash joined his father at Somak in 1989 and founded the holidays division. Today he has overall responsibility for every aspect of the business. He manages a team of 40 at the company’s HQ in Middlesex, and local offices worldwide. Ash lives in Northwood, Middlesex, with his wife Rohini and 16-year-old son Arjun.

· Where are you planning to go on holiday this year, and why?

I’ve just bought a Nikon D300S and will be going to Kenya to try it out on the endemic wildlife. I’ve spent so many holidays in Africa searching for game, and I never get bored of waiting for the occasional sighting of a leopard lazing in a tree, or a pride of lions prowling or scanning the horizon. I will stay once again at Ashnil properties in Samburu National Reserve, and Tsavo East National Park. Both are in prime positions to see game, even from the lodges themselves.

· What is your favourite bolthole in the UK, and why?

I take my wife to The Chequers Inn in Buckinghamshire. It was built in the 17th Century as a coaching inn, in one of the prettiest areas of England, in my opinion. It’s a family-run business and we enjoy really good food there. I particularly recommend their almond plum crumble and vanilla cheesecake! There’s a magnificent oak tree in the garden and sometimes we go for a summer barbecue, weather permitting.

· If you could spend a long weekend in any city abroad, which would you pick, and why?

I would choose Cape Town because although it’s long haul, there’s no jet lag to deal with. As long as we avoid July and August, the weather is sunny and warm. I like to try the new hotels there, such as the One&Only, and am looking forward to the new Taj opening this year. My wife enjoys the shopping, the winelands are not too far away, and the choice of evening entertainment and food is immense.

· Please tell us three items that are always found in your luggage.

A biography of a big character such as Barack Obama, or a business guru; my iPod loaded with all sorts of music; and a penknife, packed safely away in my suitcase.

· What one thing would most improve people’s overall holiday experience?

It’s all about the people that deliver the service you receive. Kenyans are just wonderful, spirited people who have a genuine interest in visitors. Elsewhere, hoteliers really need to invest hugely in training and developing staff to deliver personal service with a smile.

· What has been your worst holiday experience?

When I was a child I travelled with my younger brother Anil and our mother. Our flight was rerouted via Rome because of a problem with the aircraft. We had the most miserable stopover ever in a seedy, grotty Roman hotel. It was a hotel miles from the airport, I got bitten by who-knows-what all night, and we were not given any breakfast. No wonder I’ve always been a fan of luxury long haul travel.

· Tell us your favourite hotel: in the UK; in mainland Europe; in the rest of the world.

I like Blakes (pictured top left) by Anouska Hempel, in South Kensington. It was one of the first boutique-style hotels and it exudes character and charm. It’s a little piece of home in the heart of London. In Europe, I really appreciated the hotel we stayed in for the ABTA convention in Marbella – the Puento Romano. Good attention to detail and good service.

My favourite hotel is Hemingways (pictured top right) in Watamu, on the Kenyan Coast. I’ve even spent Christmas and New Year there with my family. It’s quite different to any other hotel. The surroundings are so picturesque with most of the action on the water, either snorkelling or diving or fishing. The food is amazing, but above all the service is personal. We’ve been friends with the owner for years.

· What is the most exciting project your company is working on right now?

We are about to launch a new brochure featuring weddings overseas. It’s a long time since I got married, but if I were to renew my vows I’d do it in Kenya. Eighteen staff, me included, have been out on the road seeing agents, and we intend to repeat that process in the autumn. It’s crucial to understand how we need to work with agents to make progress. Once again we’ll hold our very special Kenya evening in November.

· Thank you, Ash.